State Farm® Insurance Agent John Philips
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chaplain Dr. White
July 31, 2026
5
out of
5
rating by Chaplain Dr. White
"The representative, Courtney, was extremely prompt in completing my policy. She was thorough in explaining my options. I was informed about how arrangements, preferences, and timelines of the policy would affect me. I appreciate her personal touch, knowledge, and excellent customer service skills. At the conclusion of our time together, i was left well equipped to manage the policy."
Jessica Méndez
July 27, 2026
5
out of
5
rating by Jessica Méndez
"Mi experiencia con State Farm en Mount Airy a sido 👌 excelente. Siempre que tengo duda, pregunta oh cualquier situación Laura siempre a sido muy responsable y de gran ayuda."
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de John Philips, agente de State Farm, aquí en Mount Airy. "
Kristy Powell-Castro
July 24, 2026
5
out of
5
rating by Kristy Powell-Castro
"Excellent service! Very personable! Saved me over $1,000 a year on my car insurance."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Mount Airy to know you had such a great experience with us. "
Donnell Joyce
July 24, 2026
5
out of
5
rating by Donnell Joyce
"My experience with State Farm’s has been nothing but pleasant. All my concerns were addressed."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Dennis Hiatt
July 20, 2026
5
out of
5
rating by Dennis Hiatt
"The representative that I worked with was great. Highly informative and walked me through the various aspects of the different types of insurances that I needed such as Umbrella, homeowners & auto and tailored each to my specific needs.
The process was fast, explained to me in detail and seamless in execution.
I highly recommend seeking this insurance team to discuss your insurance needs as well and I do look forward working with my new found insurance team ! A true Peace of Mind-"
We responded:
"Thank you, Dennis, for such a wonderful review. Kaela in my office helped you with your Home, Auto and Umbrella coverage. We try very hard to tailor insurance to the needs of the customer and I'm glad we are able to help. Thank you for your business. Never hesitate to reach out if the John Philips' State Farm team can help. "
mary LLorente
July 14, 2026
5
out of
5
rating by mary LLorente
"Super excellent service."
We responded:
"Hi Mary. Thank you so much for this wonderful review of our office. I really appreciate your business. If we can ever help, just reach out to the John Philips' State Farm team. "
Sherry Canterbury
July 14, 2026
5
out of
5
rating by Sherry Canterbury
"Courtney was very good at communicated. She is available each time I needed Ash for a question before we can included our contract. Hopefully the claims department will be as good as she is!"
We responded:
"Thank you, Sherry for such a wonderful review. Courtney is a great member of the John Philips' State Farm team! I'm glad she was able to help. I really appreciate your insurance business. Please reach out to us at any time. "
James Craddock
July 10, 2026
5
out of
5
rating by James Craddock
"Agent was very polite and professional and also very personable."
We responded:
"Thank you for the amazing review, James! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. I appreciate your business over the years. Let us know if we can help you in any way. "
Joel Rose
July 8, 2026
5
out of
5
rating by Joel Rose
"Josh Fritchey was patient and detailed while answering my questions."
We responded:
"Hey Joel. Thank you so much for your 5-star review for us. I greatly appreciate it and appreciate that you trust us with your insurance. Josh is a great member of our team and does a great job. If we can help you in any way, please reach out to the John Philips' State Farm team!"
Beth Burton
June 30, 2026
5
out of
5
rating by Beth Burton
"I really want to thank Courtney for taking the time to help me get the app working on my phone. She was very nice."
We responded:
"Hello Beth,
Thank you so much for sharing a 5-star review for our office—and for Courtney! Courtney is a wonderful member of our team, and I’m glad she was able to help you with your State Farm app.
Our app is a great resource for customers to manage their insurance needs conveniently. Thanks for your business!"
Cathy Lane
June 17, 2026
5
out of
5
rating by Cathy Lane
"Visited office for assist with activating safe driver device in my car."
We responded:
"Thank you for the amazing review, Cathy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Marisol Uriostegui
June 16, 2026
5
out of
5
rating by Marisol Uriostegui
"Every time I need something or have questions Laura is always very helpful. I have been with state farm for over 10 yrs, No regrets !!"
We responded:
"Marisol, it is a pleasure to hear what a wonderful experience you have had with Laura and the State Farm Agent John Philips’s Team! Laura has been her for many years and does a great job for our customers. Thank you for your business and allowing us the pleasure of helping you with your insurance needs"
Wayne Lowe
June 16, 2026
5
out of
5
rating by Wayne Lowe
"Courtney is awesome. She is very knowledgeable about the products that state farm sells. She is quick to answer any questions that I may have. She has very good customer service skills. If someone needs insurance she is the one to go see."
We responded:
"Thank you for the amazing review, Wayne! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Courtney does have great customer service skills and does a great job at helping our customers! I really appreciate your business!"
Tammy Hawks
June 16, 2026
5
out of
5
rating by Tammy Hawks
"Josh Fritchey"
We responded:
"Tammy, thank you for your wonderful review of State Farm Agent John Philips’s Team! Josh Fritchey is a great part of the team. I appreciate you business. "
Chelly Chellz
June 8, 2026
5
out of
5
rating by Chelly Chellz
"Kaela was awesome and very nice. Love her pink office."
We responded:
"Thank you so much for your 5-star review. Kaela is awesome and she does love the color pink. If you are back by sometime, check out her car! It is pink, too! I really appreciate your business and kind words. "
Tammy Underwood
June 5, 2026
5
out of
5
rating by Tammy Underwood
"When we moved from NC to VA, this insurance office was a great find, since they work in both states. The agents are always friendly and good to work with. Prices seem to be fair. Would recommend them."
We responded:
"Tammy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent John Philips’s Team—we are always here to help!"
phil lane
June 4, 2026
5
out of
5
rating by phil lane
"Josh set up drive and save beacon in less than a minute"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent John Philips’s Team. "
Dennis Oneal
May 13, 2026
5
out of
5
rating by Dennis Oneal
"Went to get help with my state farm app they got it working right."
We responded:
"Hey Dennis. Thank you so much for the 5-star review. State Farm's app is a great tool for our customers. I'm glad to hear we could help get your State Farm app working properly. If you need any more assistance, feel free to reach out!"
Tay B.
May 8, 2026
5
out of
5
rating by Tay B.
"Josh was great! We initially spoke couple of years ago about a car insurance policy. He's continued to reach out just to check in. Recently, he reached out on my birthday to offer a life insurance policy. He made the process very simple and even offered a kind word for a situation I was going through. I will continue to do business with him and suggest that others do as well."
We responded:
"Thank you so much for your kind thoughtful review! I'm thrilled to hear that Josh has provided you with such consistent service over the years. It's wonderful to know he made the life insurance process simple and offered support during a challenging time. We truly appreciate your continued trust and recommendation. If you ever need anything else, the John Philips' State Farm team is here to help!"
Erin Borgeson
May 6, 2026
5
out of
5
rating by Erin Borgeson
"Kaela was amazing. We are moving back to Mount Airy at the end of the month and needed to get a homeowners insurance policy opened prior to closing. Kaela worked with a sense of urgency, was incredibly friendly and thorough. I look forward to working with her and the team in NC!"
We responded:
"Hi Erin. Thank you so much for your review. I am so happy to hear how Kaela helped you with your homeowners insurance for your home. We all look forward to working with you also! Thank you so much for your business. Please reach out to us any time you need anything. "
Calvin France
May 6, 2026
5
out of
5
rating by Calvin France
"the best 👌"
We responded:
"Thank you Calvin for your wonderful review! We strive to be the best we can for insurance and other needs for our customers. It means a lot when a customer gives us this feedback. Thank you for your insurance business and if you ever need anything, you can reach out to the John Philips' State Farm team! We are here to help."
Robbie Sizemore
May 5, 2026
5
out of
5
rating by Robbie Sizemore
"I have affiliated with State Farm for decades. Never been disappointed. Kayla has been assisting my insurance needs in recent months. Totally professional and courteous."
We responded:
"Robbie, thank you for your continued trust in State Farm over the years! I'm delighted to hear that Kaela has been providing you with professional and courteous service. We truly appreciate your loyalty and look forward to assisting you with your insurance needs for many more years to come!"
Madison Mallory
May 5, 2026
5
out of
5
rating by Madison Mallory
"Kaela was very professional and such a great help with creating my new policy and account! She was very thorough and made the process easy! I can't thank her enough!"
We responded:
"Thank you so much for your kind words! I'm thrilled to hear that Kaela provided you with professional and thorough support, making the process easy and smooth for you insurance. I'll be sure to share your appreciation with her. If you ever need any further assistance, please don't hesitate to reach out to the John Philips' State Farm team!"
Betty Durham
May 5, 2026
5
out of
5
rating by Betty Durham
"Short wait. Etra nice people especially Kayla who helped me. Everyone greeted me asI walked in the door. Totally satisfied."
We responded:
"Hi Betty. Thank you so much for your 5-star review! We're thrilled to hear that you experienced a short wait and felt warmly welcomed by everyone at John Philips' State Farm. Kaela is indeed a fantastic team member, and we're glad she was able to help you with your insurance needs. Your satisfaction means a lot to us!"
Tammy Atkins
May 1, 2026
5
out of
5
rating by Tammy Atkins
"VERY SWEET & NICE ALSO VERY PROFESSIONAL KALA SIMPSON WAS EXTREMELY HELPFUL"
We responded:
"Tammy, thank you so much for the wonderful review! We really appreciate your kind words and I am sure Kaela appreciates it as well. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent John Philips’s Team—we are always here to help!"